Privacy Policy

We are pleased that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We would therefore like to take this opportunity to inform you which of your personal data we collect when you visit our website and for what purposes it is used. Personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person (data subject), e.g. name, address, email addresses, user behaviour. This is therefore data with which we can identify you. In addition, you will occasionally also find information on data processing processes outside of this website (e.g. video conferences or newsletters).

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Person responsible for data processing

Person responsible

for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)

tetys GmbH & Co. KG
Kackertstraße 10
52072 Aachen, Germany
+49-241 88 93 00
info@tetys.de

Data Protection Officer

exkulpa gmbh
Waldfeuchter Str. 266
52525 Heinsberg, Germany
+49-2452 99 33 11
datenschutz@tetys.de

General information

This privacy policy fulfills the legal requirements for transparency in the processing of personal data. This is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior when visiting a website. Information for which we cannot (or only with disproportionate effort) establish a connection to your person, e.g. through anonymization, is not personal data. The processing of personal data (e.g. the collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.

Stored personal data will be deleted as soon as the purpose of the processing has been achieved and there are no legitimate reasons for further storage of the data. We will inform you about the specific storage periods or criteria for storage in the individual processing operations. Irrespective of this, we store your personal data in individual cases for the assertion, exercise or defense of legal claims and in the event of statutory retention obligations.

Information according to Art. 13 GDPR

This information is intended for customers, interested parties, suppliers and employees. Your personal data will be processed by us for the following purposes:

• To fulfill our contractual obligations to which we are committed to you (Art. 6 para. 1 lit. b GDPR).
• For the performance of pre-contractual obligations (Art. 6 para. 1 lit. b GDPR).
• To answer inquiries (Art. 6 para. 1 lit. b GDPR).
• If you have given us your consent to process your personal data for specific purposes (e.g. to receive our newsletter), the data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
• To fulfill legal obligations to which our company is subject (Art. 6 para. 1 lit. c GDPR).
• If necessary, we also process your data to safeguard our legitimate interests, in particular to assert legal claims and defend ourselves in legal disputes or to ensure IT security, to consult and exchange data with credit agencies to determine creditworthiness and default risks, for direct advertising and market research unless you have objected to the use of your data for this purpose, for measures for business management and further development of services and products, for measures for product and sales optimization, for measures for risk management, for the prevention or investigation of criminal offenses (Art. 6 para. 1 lit. f GDPR).

Categories of recipients of the personal data

Within our company, only those employees have access to the data who absolutely need it to perform their tasks (need-to-know principle). Individual processes and services are carried out by carefully selected service providers based within the EEA and commissioned in accordance with data protection regulations. If service providers commissioned by us are given access to personal data when carrying out your services, order processing contracts have been concluded with them in accordance with Art. 28 para. 3 GDPR.

Duration of data storage

The data processed by us is stored for the duration of the existence and processing of the contractual relationship and in compliance with statutory retention periods. These are in particular commercial and tax retention obligations under the German Commercial Code (HGB) and the German Fiscal Code (AO). The regular retention and documentation periods are up to ten years. If there is no contractual relationship, we only process the data for as long as required for the specific purpose.

Your rights as a data subject

As the data subject, you have the following rights vis-à-vis us with regard to your personal data:

• Right to information about your personal data processed by us.
• Right to rectification or erasure if they are incorrect, out of date or unlawfully collected by us.
• Right to restriction of processing if complete erasure is not possible, e.g. because we have to comply with statutory retention obligations.
• Right to object to processing if the data processing is based on a balancing of interests (the so-called legitimate interest), as described above under "Purpose of processing". This is the case if, in particular, the processing is not necessary for the performance of a contract with you. When asserting your right to object, we ask you to explain the reasons why we should not process your data as we have done.

Of course, you can also object to the processing of your personal data for advertising purposes at any time. To do so, please send your objection to our address given in the legal notice or send us an e-mail to the address given in the legal notice.

• Right of revocation if you have given us your consent to process your data. You can assert your revocation against our company at any time without giving reasons. To do so, please contact the address given in the legal notice.
• In addition, you have the right to complain to a data protection supervisory authority about the processing of your personal data by our company.

If you have any questions about data protection, please send an e-mail to the address given in the legal notice.

Cookies

Cookies are small text files that are sent by us to the browser of your end device and stored there when you visit our website. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses, so that we are able, for example, to recognize the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses.

We provide information about the respective services for which we use cookies in the individual processing operations. Detailed information on the cookies used can be found in the cookie settings or in the Consent Manager of this website.

Your rights

Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR), you have the following rights as a data subject:

• Information in accordance with Art. 15 GDPR about the personal data stored about you in the form of meaningful information on the details of the processing and a copy of your data;
• Correction in accordance with Art. 16 GDPR of incorrect or incomplete data stored by us;
• Deletion in accordance with Art. 17 GDPR of the data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
• Restriction of processing pursuant to Art. 18 GDPR if the accuracy of the data is contested, the processing is unlawful, we no longer need the data and you oppose the erasure of the data because you need it for the establishment, exercise or defense of legal claims or you have objected to processing pursuant to Art. 21 GDPR.
• Data portability pursuant to Art. 20 GDPR, insofar as you have provided us with personal data on the basis of consent pursuant to Art. 6 para. 1 lit. a GDPR or on the basis of a contract pursuant to Art. 6 para. 1 lit. b GDPR and these have been processed by us using automated procedures. You will receive your data in a structured, commonly used and machine-readable format or we will transmit the data directly to another controller if this is technically feasible.
• Objection pursuant to Art. 21 GDPR to the processing of your personal data, insofar as this is carried out on the basis of Art. 6 para. 1 lit. e, f GDPR and there are reasons for this arising from your particular situation or the objection is directed against direct advertising. The right to object does not exist if overriding, compelling legitimate grounds for the processing can be demonstrated or the processing is carried out for the establishment, exercise or defense of legal claims. If the right to object does not exist for individual processing operations, this is indicated there.
• Revocation pursuant to Art. 7 para. 3 GDPR of your consent with effect for the future.
• Complaint pursuant to Art. 77 GDPR to a supervisory authority if you believe that the processing of your personal data violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.

Data processing in detail

Below we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. There is no automated decision-making in individual cases, including profiling.

Provision of the website

When you access and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which the access was made (referrer URL)
• Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider

Our website is not hosted by us, but by a service provider who processes the aforementioned data on our behalf in accordance with Art. 28 GDPR for the purpose of providing the website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

We use the following hoster:
IONOS SE
Elgendorfer Str. 57
56410 Montabaur, Germany

Contact form

Type and scope of processing

If you send us inquiries (e.g. via contact form, e-mail or telephone), we store all the data that results from this (e.g. name, e-mail address, subject of the inquiry, etc.). We need this data to process your request and to be able to answer follow-up questions. We will not pass on this data without your consent.

Purpose and legal basis

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. Otherwise, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if you have previously given it.

Storage duration

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Contact form for applicants

Type and scope of processing

You have the opportunity to apply to us on our website (e.g. by e-mail, post or online application form).

Purpose and legal basis

We process the personal data of applicants in accordance with the legal requirements for the purpose of processing the application procedure and for the implementation of pre-contractual measures within the meaning of Art. 6 para. 1 lit. b. GDPR and § 26 BDSG according to German law (initiation of an employment relationship) and - if you have given your consent - Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.

Storage duration

Your data will be stored for a period of 6 months after the end of the application process. This is usually done to fulfill legal obligations or to defend against any claims arising from legal regulations. We are then obliged to delete or anonymize your data. In this case, the data will only be available to us as so-called metadata without direct personal reference for statistical evaluations (e.g. proportion of women or men in applications, number of applications per period, etc.).

If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Inclusion in the applicant pool

As part of the application process, we offer applicants the opportunity to be included in our "talent pool" for a period of 12 months on the basis of consent within the meaning of Art. 6 para. 1 lit. a. GDPR to be included.

The application documents in the talent pool will only be processed in the context of future job advertisements and the search for employees and will be destroyed after the period has expired at the latest. Applicants are informed that their consent to inclusion in the talent pool is voluntary, has no influence on the current application process and that they can revoke this consent at any time for the future.

If you receive an offer of employment with us during the application process and accept it, we will store the personal data collected during the application process for at least the duration of the employment relationship.

Presence on social media platforms

Data processing by social networks

We operate publicly accessible profiles on social networks. The individual social networks we use are listed below.

Social networks such as Facebook, Twitter etc. can generally analyse your user behaviour comprehensively. When you visit our social media sites, the following data protection-relevant processing operations are triggered:

If you are logged into your social media account and visit our profile, the operator of this social medium can track this visit. Irrespective of this, the operator may be able to process your data (e.g. IP address) even if you are not logged into your account or do not have an account at all.

The operator summarises this data in user profiles in which your preferences and interests are stored. These profiles are used to display personalised advertising within and outside the respective social media presence. If you have an account with the respective social network, the personalised advertising can be displayed on all devices on which you are logged in or were logged in.

Depending on the platform, further processing operations may be carried out by the operators of the social media portals, over which we have no influence. For details, please refer to the terms of use and privacy policies of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the widest possible presence on the Internet within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes carried out by the operators of the social networks may be based on different legal bases, which must be specified by the respective providers.

Responsible party and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).

Despite the joint responsibility with the social media portal operators, we have no full influence on the data processing procedures of the portals. Our options are largely determined by the corporate policy of the respective provider.

Storage duration

The data collected directly by us via the social media presence will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of the data collected by the social networks. For details, please contact the operators of the social networks directly (e.g. in their privacy policies, see below).

Facebook page

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The data collected is also transferred to the USA and other third countries.

We have concluded an agreement with Facebook on joint processing (Controller Addendum), which specifies which data processing operations we or Facebook are responsible for. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

You can customise your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find more information on data processing by Facebook at https://www.facebook.com/about/privacy/.

Instagram page

We have a profile on Instagram. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

Details on how they handle your personal data can be found in Instagram's privacy policy: https://help.instagram.com/519522125107875.

LinkedIn page

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

Details on how they handle your personal data can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

XING page

We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in XING's privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.

Video conferencing

Data processing

We use online conferencing tools to communicate with our customers. The tools we use in detail are listed below. If you communicate with us by video or audio conference, your personal data will be collected and processed by us and the provider of the respective tool.

The tools collect the data you provide, including your email address and telephone number. They also process the duration of the conference, when you attended the conference, number of participants and other metadata.

In addition, the provider of the tool processes all technical data required to organise the conference. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

If you share content on this service, it will be stored on the provider's servers. This includes cloud recordings, chat messages, voice messages, photos and videos that you have shared while using this service.

Please note that we do not have full control over the data processing operations of the tools used. For more information on data processing by the conference tools, please refer to the privacy policies of the tools used.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). If you have previously given your consent to data processing, your data will be processed solely on the basis of Art. 6 para. 1 lit. a GDPR; consent can be withdrawn at any time.

Storage duration

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF), an agreement between the European Union and the USA, which aims to ensure compliance with European data protection standards when processing data in the USA. Certification in accordance with the DPF obliges companies to comply with these data protection standards. You can find more information at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active

Order processing

In order to ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have concluded an order processing agreement (AVV) with the provider. Website visitors will only be processed in accordance with our instructions and in compliance with the GDPR.

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom's privacy policy: https://zoom.us/de-de/privacy.html.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://zoom.us/de-de/privacy.html.

Order processing

In order to ensure that personal data is processed in accordance with our specifications and in compliance with the GDPR, we have concluded an order processing contract (AVV) with the provider. Website visitors are only processed in accordance with our instructions and in compliance with the GDPR.

Google Tag Manager

We use Google Tag Manager services and functions on this website, which are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to use other tools on our website. It does not create any user profiles, it does not store any cookies and it does not carry out any independent analyses. However, your IP address is recorded and may be transmitted to the USA. The Google Tag Manager itself is only used to manage these tools that are integrated via it.

When using the Google Tag Manager on this website, we rely on Art. 6 para. 1 lit. f GDPR as the legal basis, as we have a legitimate interest in implementing and directing tracking tools on this website quickly and easily. If you have previously given your consent to data processing on this website by Google Tag Manager, the processing of your data takes place solely on the legal basis of Art. 6 para. 1 lit. a GDPR § 25 para. 1 TTDSG. You can revoke your consent at any time.

The company is certified according to the "EU-US Data Privacy Framework" (DPF), an agreement between the European Union and the USA, which aims to ensure compliance with European data protection standards when processing data in the USA. Certification in accordance with the DPF obliges companies to comply with these data protection standards. You can find more information at: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active